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Pamukkale and Hierapolis

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Konak, Turkey
Pamukkale and Hierapolis
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Number of travelers
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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon9 hours  (approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English

Overview

Marvel at the petrified lime cascades of Pamukkale and the ancient city of Hierapolis during this guided day trip from Izmir. This tour not only journeys to the stunning natural wonder of Pamukkale, but will venture to fascinating Roman ruins at Hierapolis built during the 2nd century AD. Here you will see the Theater and the Necropolis, the biggest ancient graveyard in Anatolia.
  • Day trip to Pamukkale and Hierapolis from Izmir
  • Experience the soothing qualities of Pamukkale, with its thermal spring water and plunging waterfalls
  • Visit the Roman city of Hierapolis
  • Explore the Apollo Temple
  • Lunch included
  • English-speaking local guide
  • Transport by air-conditioned coach
Saved to wishlist!
Hotel pickup and drop off
Lunch
Local guide
Air-conditioned vehicle
Gratuities
Food and drinks, unless specified
This operator has two meet-up options available. You can either meet at the departure point below or select a location for pick-up.
Hilton Izmir Center , İsmet Kaptan, Hürriyet Blv., 35210 Konak/İzmir, Turkey

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7:00 AM
This activity will end right where it started.
Begin your Pamukkale and Hierapolis adventure with a morning pickup from your central Izmir hotel. With your guide, cruise to the mesmerizing natural wonder of Pamukkale. Capture stunning views of water trickling over white petrified limestone tubs. In this fairytale atmosphere, learn from your guide how calcium-rich thermal water continues to cascade down the hillside leaving precipitates in the form of cataracts, stalactites, and basins. 

Listen as your guide explains how Romans use to plunge into these waters to enrich their bodies with its therapeutic powers. Continue to Hierapolis, the ancient Roman city perched on a plateau formed over centuries by sedimentary limestone rock. Learn about the huge temples that resided here and how Stephanus of Byzantium helped form the city’s real name which translates to "sacred city." 

Next, enjoy the ancient grandeur of the Apollo Temple, the Theatre and the 4th-century basilica - Nymphaeum. Then, finish your tour with a relaxing ride back to your Izmir hotel.
Itinerary
Stop At:  
Pamukkale
In the morning you will leave Izmir behind and drive to Pamukkale. This amazing place is a beautiful and spectacular natural site, unique in the world with its fairylike, dazzling white, petrified lime cascades. There you will see the thermal spring water laden with calcareous salt, plunging down the mountain side which has created this natural formation of stalactites, cataracts and basins. The thermal water has been used since the Roman period for its therapeutic powers.
Duration: 3 hours 
Admission Ticket Free
Stop At:  
Hierapolis & Pamukkale
Next you will visit the Roman city of Hierapolis, which is not located not on earth or rock, but on solid limestone layers formed by limestone water that flowed for centuries over this raised level plateau. The name means "sacred city", and according to Stephanus of Byzantium the city was given this name because of the large number of temples it contained.
Duration: 1 hour 
Admission Ticket Included
Stop At:  
Izmir
While here you will visit the Apollo Temple competing with Delphi, Monumental Nympheum (a 4th century Basicala) and the Theatre. After visiting the best preserved Necropolis, return to Izmir.
Duration: 3 hours 
Admission Ticket Free
  • Confirmation will be received at time of booking
  • Confirmation for this tour will be received at time of booking
  • In the event of any museum closures, an alternative similar museum will be visited
  • Not recommended for children aged 4 and under
  • Children 18 years and under must be accompanied by an adult
  • Not wheelchair accessible
  • Infants must sit on laps
  • Not recommended for travelers with back problems
  • Not recommended for pregnant travelers
  • No heart problems or other serious medical conditions
  • Travelers should have a moderate physical fitness level
  • This tour/activity will have a maximum of 15 travelers
  • OPERATED BY Neon Tours
You can cancel up to 24 hours in advance of the experience for a full refund.
  • For a full refund, you must cancel at least 24 hours before the experience’s start time.
  • If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
  • Any changes made less than 24 hours before the experience’s start time will not be accepted.
  • Cut-off times are based on the experience’s local time.
  • This experience requires a minimum number of travelers. If it’s canceled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on face masks and attendee health during Pamukkale and Hierapolis?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by Pamukkale and Hierapolis.
Q:
What is the policy on sanitization during Pamukkale and Hierapolis?
A:The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Pamukkale and Hierapolis.
Q:
What is the social distancing policy during Pamukkale and Hierapolis?
A:The policy on social distancing is:

  • Social distancing enforced throughout experience
See all safety measures taken by Pamukkale and Hierapolis.

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Reviews

4.0
star-4
60 Reviews

Reviews by Viator travelers

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Showing 1-10 of 60 reviews
star-5
Very great experience
Vincent_C
, Aug 2019
Our tour guide was extremely knowledgeable. He told us about the history of Pamukkale and Hierapolis, and he also did a great job making the entire trip fun and enjoyable.
icon Response from Host , Aug 2019
Dear Vincent, Thank you for your kind review. We're more than happy to know that we managed to satisfy your expectations. We really hope to be in your service again for our other tours in the future. Neon Tours
star-5
Great place
Alina_C
, Jan 2019
Erman, our tour guide , was very nice, friendly and he gave us lots of interesting information about Pamukkale and other attractions around ! About Pamukkale... I highly recomand it ! It’s incredibly beautiful!
star-1
It's not a great tour - both the...
Trinna_L
, Feb 2018
It's not a great tour - both the travel agency and the place itself. First off, sitting in a car for 7 hours to visit Pamukkale isn't worth it. I went ahead despite knowing the long journey because relatives who went several years back raved about the place. But we were highly disappointed because Pamukkale now looks nothing like what it's advertised. The pool is depleted thanks to lack of hot spring water flowing into the area. What you end up seeing is a whole lot of white surfaces from the dried up calcium and very little blue pools. Looks like the place wasn't well preserved, which is a real shame since the area relies on tourism for its state/provincial income. It's a matter of time before the entire area dries up and what we are left with is just white surfaces, which isn't impressive at all in real life. I can go to any snowy mountain for the same view, only difference is one is snow, the other is dried calcium. So driving that far isn't worth our time. Second issue is this travel agency, Neon Tours. The guide they hired, Ismael, isn't up to par at all. I get it based off other reviewers that the guide can be quiet in the 3 hour car ride and that's fine by us. But when we get to Pamukkale and Hierapolis, he should make more effort on his end, as a tour guide to offer a thorough information about the place. Why is Hierapolis and Pamukkale such an important place considering it's in the middle of nowhere? We had to probe him for such information and kept asking him questions about the area itself. That said, all he was interested in was to hurry back to Izmir because he was concerned with the evening traffic. We lost track of time while walking on the cotton castle and he wasn't too happy when we got back. To top it off, for lunch he ordered us really cheap food that cost no more than 10 lira for the two of us which basically consists of bread and eggs. Meanwhile, he ordered meat for himself and the driver. We asked for meat skewers since there's only so much bread we can take and were given two pathetic chicken skewers. We highly doubt our lunch allowance by the travel agency would pale in comparison to what the tour guide get to order for himself. Obviously when he asked us if we wanted to join his tour to Ephesus the next day, our answer was a firm no. I'd highly recommend others to just skip Pamukkale and forget about taking a tour with this travel agent to the Izmir, Ephesus and Pamukkale area if their pre-arranged guide is Ismael.
star-1
We me and my 2 daughters did...
ERLIENE_A
, Jan 2017
We me and my 2 daughters did Pamukkale and Hierapolis trip on Jan 2, 2017. We booked the trip via Viator and did it with Neon tour. We picked up from the hotel by the driver only and the tour guide would be picked up about an hour later on the way to Pamukkale. We booked this trip in group tour but actually we got it as private tour. Just 3 of us on this trip. We spent the journey in silence. No information at all from the tour guide along the 4 hours journey. When arrived Pamukkale, he gave us about 10 minutes of roughly information that actually we can read it from the internet and then giving us free time for 2 hours to spend at the site by ourself. No explanation at all about the ruins while we saw other groups were guided and explained by their tour guide in every site. Journey back was spent in silence and the tour guide dropped off in the middle of the journey as well. We thought that rented a car more cheaper to do this trip instead of paying the price we did. Really disappointed and was not worth any penny at all
1 traveler found this review helpful
star-5
Best tour of turkey , very quiet...
SOUVIK_G
, Sep 2016
Best tour of turkey , very quiet, superb guide by Neon tours and Travels. Excellent english speaking knowledgeable guide.
star-5
Excellent service. Very polite and...
Khaled_S
, Jul 2016
Excellent service. Very polite and professional group. I will go with them again.
star-5
We were with our same guide Mehmet...
David Z
, Jul 2016
We were with our same guide Mehmet and driver from the previous day tour of Pergamum. It was great as we had them all to ourselves for the tour. Great lunch at a small restaurant. Pamukkale and the ruins are a must see when in Turkey.
star-5
Great tour with a superb tour guide...
David G
, Jun 2016
Great tour with a superb tour guide. We wondered if the long journey from Izmir would be worth it 3.5 hours each way but it proved to be a great decision to visit such a unique place. Both the Roman remains and the travertine pools are awe inspiring.
star-1
This was a terrible tour because...
NoraBeatriz_G
, Jun 2016
This was a terrible tour because Pamukkale was not really like pictures !!! At Pamukkale was not water !!! Viator must tell us if there are not water at winter !! We pay 120 Euros each person !!! was a deception for us !!
star-5
Excellent tour. I advise to be very...
Rosanna I
, Dec 2015
Excellent tour. I advise to be very specific in regards to the pickup times on the vouchers. It added to some confusion.
star-5
Very nice tour - both places were...
Henrik H
, Nov 2015
Very nice tour - both places were spectacular and worth the visit. We ended up having a private tour due to the low tourist season. We were picked up at our hotel in a very nice van and driven to the sites. Our tour guide did a nice job of explaining the Roman ruins and gave us all the time we needed at Pamukkale which is truly exceptional, the calcium deposit pools are everything you expect and more. Spend the extra 30 liras to spend time in Cleopatras pool - that is the natural thermal waters. It has sunken Greek and Roman columns and this is really where you can enjoy the warmest waters and the pool is plenty deep whereas the terraces are only knee deep.
star-2
I really enjoyed the trip...
Theresa R
, Sep 2015
I really enjoyed the trip. Pamukkale was definitely worth seeing. My tour was cut short because of the Byran holiday. We got there after 1pm and only had about 21/2 hours to see it all. I did not get to see Hierapolis at all because of the time crunch. My tour guide was interesting but talked too much. I would have liked more time.
star-5
Small group of tour in fact it was...
Lok Tin L
, Jul 2015
Small group of tour in fact it was just me and my partner! Tour guide was very knowledgable and the coach we travelled was very new 3 months old Highly recommended - far cheaper than what our hotel offered
star-5
Pamukkale is one of a kind-definite...
Alicia F
, Jun 2015
Pamukkale is one of a kind-definite must see!We booked this tour last minute (night before) and the tour company made sure everything was organised for us the next day!Small tour group (3ppl),luxury bus and our guide Engin was so friendly,informative and went out of his way to ensure a great experience!
star-2
4 hour ride each way with only 2 hour...
Charmaine K
, Jun 2015
4 hour ride each way with only 2 hour tour with guide:
star-5
what a wonderful place to go to - the...
graham h
, May 2015
what a wonderful place to go to - the calcium pools looked splendid
star-5
Really fantastic tour and well worth...
Nicolle H
, May 2015
Really fantastic tour and well worth the effort of getting out to the location. Really enjoyed the ruins and highly recommend this tour if down this way. Make sure you take your bathing suit also as there is an opportunity to take a swim.
star-5
Superb! Tour was not cancelled even...
Anil H
, Dec 2014
Superb! Tour was not cancelled even though we (2) were only who had booked the tour. Highly recommend
star-2
It was a long way from Izmir (about...
Wiece K
, Nov 2014
It was a long way from Izmir (about 4 hours). The tour guide did not really make any effort and we spent the journey in silence. When we got to Pamukkale, he gave us a 10 minute introduction before giving us free time to spend at the site. Journey back was spent in silence again. Disappointing!
star-4
The 2 hours of experiencing the site...
Ayesha S
, Nov 2014
The 2 hours of experiencing the site was worth the 9 hour travelling to and from it. It's a once in a life time and experience. I just hope you can provide other options to reduce the travel time to and from the site. Maybe a helicopter ride or renting bikes as the scenery is great. Also the breakfast and lunch that was supposed to be included; had only lunch provided which was not appetising at all. Will surely recommend visiting Pammukkale to others. Thank you Ayesha

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